Conditions of use

Please read through the following carefully before placing your order. 


Before placing your order, if you have any queries relating to the terms and conditions please email INFO@PARDUH.COM and we will respond with an answer to your query within 24 hours. Once an order is place on the website an emailed acknowledgement will be sent. This will be from either PARDUH.COM and/or from PayPal. We take care to ensure all orders are sent within 24hours of being placed. 

Once your order has been confirmed changes cannot be made. Please ensure that all details are correct before confirming the order. 

We reserve the right to refuse an order. Non-acceptance of an order may, for example, be as a result of one of the following: 

  • The product being ordered is out of stock 
  • Payment has not been authourised
  • Identification of an error made within the product information, including price, promotion

Should there be any problem with your order we shall contact you as soon as we can. Occasionally, a problem may not be evident until the order is beingprocessed, in which case your order may be delayed. 

We reserve the right to reject any offer of purchase by you at any time. 
We continually update our online store, and PARDUH is a constantly expanding business. Please be aware that we are always in the process of training new staff, and any error made in communication that results in incorrect orders or items being sent will be taken seriously and every effort made by ourselves to rectify the issue. However, we will not be held liable for misinformation given by any employee and reserve the right to cancel and refund any order up until it is dispatched from us. 

Any information loss (for example, account details, wish list details, etc.) caused due to website technical errors may not be recoverable and where possible we will try to help you to regain your information. However if this is not possible we are not liable for information loss and may ask you to recreate your account or checkout using a Guest ID. 


The PARDUH online store, with its secure server, accepts all payments from PayPal and all major debit and credit cards. 

PARDUH aims to deliver orders to UK residents within 3-5 working days. 

If you have any queries regarding delivery or postage, please contact